Terms & Conditions
Privacy & Safety
At PKL Cards, we take your privacy and safety seriously. Our policies are crafted to ensure that your personal information is handled with the utmost care and respect. We utilize secure payment gateways and adhere to strict data protection practices to safeguard your details.
Rest assured that your privacy is paramount to us. We are committed to fostering a secure environment where you can explore, engage, and indulge in your love for trading cards without any worries.
Wholesale Inquiries
Explore the opportunity to feature our exceptional products in your retail space. We welcome wholesale inquiries and are eager to collaborate with retailers who share our passion for trading cards. Let's work together to bring the thrill of collecting to enthusiasts everywhere.
Our journey is fueled by a deep appreciation for the artistry and allure of trading cards. Join us in spreading the joy of collecting and curating remarkable collections.
Cancellations
You have the right to cancel or amend any order before the time of dispatch and receive a full refund. However, if you need to cancel, amend or return your order after the time of dispatch, please read the below.
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Returns
We have a 30-day return policy. This means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
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Exchanges
We will only exchange items if they arrive faulty, defective or damaged. As mentioned above, please inspect your order upon receptions and contact us if there are any issues.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipping
If you apply for any of the above, please contact us via email support@pklcards.com or live chat before shipping back the order. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. PKL Cards Ltd can not be held responsible for any supplementary costs incurred by a customer caused by delayed/lost/misrouted orders.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance.
Payment Methods
Accepted Payment Options
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​- Credit / Debit Cards - PayPal